Compliance that proves itself.
Monitoring of your AEO authorisation, customs authorisations, Export Compliance Program and Tax Control Framework in one tool. Minimal effort, maximum output.
Software and a virtual consultant in one.
Compliance requires a high degree of self-regulation — for customs compliance and trade compliance alike. GRC Smart structures the work and makes it easier to be ‘in control’ and to stay in control.
It is a plug & play solution: we have already set up the environment for you, so all you need to do is answer the questions asked. Our knowledge is available through clear instructions, templates and, where needed, examples. The tool explains not only why something needs to be done, but also how.
With GRC Smart you have real-time monitoring reports and can provide the evidence to Customs and the Tax Administration through reports. Work is spread more widely across the organisation.
This is GRC Smart
A first look at the application. Want to see everything? Request a demo and we will walk you through it together.
Analytics dashboard
The compliance score per dimension — design, existence and operating effectiveness — at a glance. With open tasks, active risks, incidents and the trend over the past twelve months.
Everything for demonstrable compliance
From the first self-assessment to the annual reassessment: the complete Plan-Do-Check-Act cycle in one environment.
Interactive dashboard
Real-time insight into the status per framework, standard and task.
Self-assessments & audits
SAQ, internal controls, sample checks, audits and audit planning — pre-structured.
Incident registration
Record and follow up incidents, and learn from deviations.
Documents & library
Procedures, templates and best practices in one place, linked to tasks.
Reporting
Monitoring reports for management, Customs and the Tax Administration.
Risk management
Inherent and residual risks made visible, linked to measures.
E-learning
Assign, track and demonstrate awareness training such as AEO — with completion and pass rates.
Virtual Consultant
Instant answers based on years of experience and practical examples.
From AEO to holistic compliance
AEO is the umbrella under which other customs authorisations sit — that is where it started. At our clients’ request, Horizontal Monitoring, export compliance and more followed. Frameworks overlap considerably; in GRC Smart you manage them together.
Frameworks outside customs are covered by specialised GRC Smart partners, such as Quintessent (ISO & food safety) and DM Financial (financial sector).
Step by step to your AEO authorisation
Prepare your own AEO application while drawing on the knowledge of consultants with years of experience? GRC Smart guides you all the way.
Set up
Your environment is ready with all AEO criteria, worked out in detail and including instructions.
Answer
You answer the questions and collect all the information needed for the application.
Document
Using templates, you write your own procedures and work instructions.
Monitor
Once the authorisation has been granted, controls, audits and reassessments ensure you remain compliant.
Questions? Our back office is available every working day from 9:00 to 17:00 (CET) — for functional and customs-technical questions.
In Control Buddy
GRC Smart provides structure. But compliance also takes time, knowledge and a critical eye. With In Control Buddy, a GRC Customs specialist actively works alongside you in your GRC Smart environment — as an extension of your own team.
- No additional software: we work in your own GRC Smart environment, with the role and rights you give us
- A dedicated contact who knows your organisation and authorisations
- Frequency and intensity tailored to your needs
Review and approve
We review completed controls and tasks and approve them or send them back. The second pair of eyes Customs expects.
Controls and sample checks
We perform internal controls and sample checks or support your staff with them, following the planning in GRC Smart.
Flag and follow up
Deviations, missed deadlines and incidents are flagged in time and addressed together with you.
Reporting
Periodic monitoring reports for management, and thorough preparation for your meeting with Customs.
Keeping up to date
We translate changes in laws and regulations into your frameworks, standards and tasks.
Sharing knowledge
Your employees learn along the way, growing compliance knowledge within your own organisation.
Introduction
We discuss your authorisations, frameworks and which tasks you would like to assign.
Agreements
We agree on scope, frequency and division of roles, including who approves what.
Set up
You give us a role in GRC Smart, for example as approver or auditor.
Working together
We work alongside you on a structural basis and keep your compliance in order together.
Frequently asked questions
Which frameworks is GRC Smart suitable for?
Among others the AEO authorisation, other customs authorisations, the Customs Control Framework, the Internal Compliance Program (export), the Tax Control Framework, Horizontal Monitoring, air cargo security and CTPAT. Through partners also ISO, food safety, GDP, DORA and ISAE 3402.
Do I have to set up GRC Smart myself?
No. GRC Smart is plug & play: the standards, questions, instructions and templates are ready. You answer the questions and carry out the tasks; our back office helps with functional and customs-technical questions.
Can GRC Smart help me demonstrate that I am in control?
Yes. With real-time monitoring reports you provide the evidence to Customs and the Tax Administration, and you can see your status per framework, standard and task.
What is In Control Buddy?
In Control Buddy is an additional service: a GRC Customs specialist actively works in your GRC Smart environment, for example by reviewing and approving controls, performing sample checks and reporting.
How do I log in to GRC Smart?
Clients log in via portal.grcsmart.app or via the Log in button at the top right of this website.
See GRC Smart in action.
In one hour we show you how GRC Smart gives you insight into your authorisations and frameworks. No obligation and tailored to your situation.
- Live tour of the dashboard, tasks and reports
- Your frameworks and authorisations as the starting point
- Advice on implementation and migration
Already a client? Log in to GRC Smart. Or email us directly at info@grc-customs.com.